Homewood Suites

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Homewood Suites by Hilton Holyoke-Springfield/North

375 Whitney Avenue, Holyoke, Massachusetts, 01040, USA TEL: +1-413-532-3100 FAX: +1-413-532-3150

Hotel Policies

Get all the important information you need for planning your stay at Homewood Suites here. Details about hotel policies including check-in, check-out and parking are below. We’d be happy to answer any queries you have. Call us directly for more information – we're proud to be one of the friendliest hotels near West Springfield, MA.



A fee of up to 250 USD will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations of designated outdoor smoking areas.

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee $0.00 Charges to be determined.
Late Check-Out Fee $0.00 Charges to be determined.
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Service animals allowed Yes
Pets allowed Yes
Deposit $75.00
Maximum Weight 75 lbs
Maximum Size Medium
Other Pet Services Signed Pet Policy Required
Self parking $0.00
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Parking Lot
Reward Category: 5