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Award Recognized Satisfaction
Making people feel at home is at the heart of what we do. From taking your reservation through to checkout, we are focused on our Suite Assurance Guarantee®. We guarantee high-quality accommodations, friendly efficient service, and clean, comfortable surroundings. If you’re not completely satisfied let us know. We’ll make it right or your night’s stay is free.
Thanks to guests like you, we were ranked “Highest in Guest Satisfaction Among Extended Stay Hotel Chains, Three Years in a Row” by J.D. Power and Associates in the 2012 North America Hotel Guest Satisfaction Index Study℠. And we couldn’t be more grateful!
Disclaimer: Homewood Suites received the highest numerical score among extended stay hotels in the proprietary J.D. Power and Associates 2010-2012 North America Hotel Guest Satisfaction Index Studies℠. 2011 study based on responses from 61,313 guests measuring 8 upper extended stay hotels and measures opinions of guests who stayed in a hotel May 2010-May 2012. Proprietary study results are based on experiences and perceptions of consumers surveyed June 2010-May 2012. Your experiences may vary. Visit jdpower.com. © 2012 Hilton Worldwide.